Note: Because most of my work has been for governmental organizations (Sandia National Laboratories and Georgia Tech Research Institute), my work has primarily been under NDA, Classified, or Official Use Only. As a result, this section will be abstracted to protect that information.
Documents and Templates that I have created, and use in my research: https://hannahjg.com/process-documents/
Publications: (under Hannah Jahant)
Harley, L., Kline, K., Price, C., Jones, A., Mosley, S., Farmer, S., & Fain, B. (2013). A Web Based Voting Application Study of Display Layouts for Older Adult Voters with Arthritis (No. 012). Working Paper. https://elections.itif.org/wp-content/uploads/AVTI-012-GTRI-DisplayLayouts-2013.pdf
Harley, L., Kline, K., Price, C., Jones, A., Mosley, S., Farmer, S., & Fain, B. (2013). A Web Based Voting Application Study of User Input Devices for Older Adult Voters with Arthritis. https://elections.itif.org/wp-content/uploads/AVTI-011-GTRI-UserInputDevices-2013.pdf
Harley, L., Kline, K., Price, C., Jones, A., Mosley, S., Farmer, S., & Fain, B. (2013). A web based voting application study of fonts for voters with dyslexia. The Information Technology and Innovation Foundation Accessible Voting Technology Initiative Working Paper Series, 1-30. https://elections.itif.org/wp-content/uploads/AVTI-013-GTRI-DyslexiaFonts-2013.pdf
Kline, K., Bell, C., Jahant, H., Price, C., Jones, A., Mosley, S., … & Fain, B. (2013). A Study of Plain Language Writing Style for Ballots in English, Spanish, and Chinese. https://elections.itif.org/wp-content/uploads/AVTI-013-GTRI-DyslexiaFonts-2013.pdf
Preusse, K. C., Mitzner, T. L., Fausset, C. B., & Rogers, W. A. (2014). Older Adults’ Changes in Intent to Adopt Wellness Management Technologies. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 58(1), 200–204. https://doi.org/10.1177/1541931214581042
Preusse, K. C., Mitzner, T. L., Fausset, C. B., & Rogers, W. A. (2014). Activity Monitoring Technologies and Older Adult Users: Heuristic Analysis and Usability Assessment. Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care, 3(1), 23–27. https://doi.org/10.1177/2327857914031003
Preusse, K. C., Mitzner, T. L., Fausset, C. B., & Rogers, W. A. (2017). Older adults’ acceptance of activity trackers. Journal of Applied Gerontology, 36(2), 127-155. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5149448/
An Analysis of Sandia National Laboratories’ Intranet Applications: Usability, Platforms and Best Practices
Sandia National Laboratories
This study was conducted at Sandia National Labs and highlighted the various platforms, languages and design styles of Sandia’s intranet. We conducted user interviews, gathered analytics and usability data, and generated findings to inform a new common look and feel and pattern library to ensure a cohesive and usable design system for developers and end users. We also determined that development teams which had UX assistance had significantly higher usability scores.
A Contextual Design Approach to Improving the Lives of First Line Managers
Sandia National Laboratories
In this study, we conducted contextual interviews with 16 Level 1 Managers across the Labs. We built a large affinity diagram, and highlighted the main challenges that managers faced in their day to day. We also generated Day in the Life graphics, Time/Value models, and Personas. We found that the main challenges facing managers were centered around shortage of time, approvals, and processes.
Master’s Thesis
Georgia Institute of Technology
For my master’s thesis, I built a video game in Unity 3D to test the question: Does a player’s personality type predict his/her preference towards the type of dialogue interaction in a game?
Product Usability Testing
Georgia Tech Research Institute
While a research assistant at GTRI, I conducted numerous usability tests on physical products ranging from fitness trackers to cereal packaging to gardening tools. I traveled to the homes of older adults in the Atlanta area and performed product evaluations, ethnographic studies, and ease of use evaluations. I also performed diary studies, and collected medical data and performed medical testing for research purposes.
Hannah Glazebrook 